Privacy Policy

Introduction

EGCA Consulting (Expert Global Consulting Agency) operates the website www.egca.io. This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal data when you use our website and consulting services.

We are committed to protecting your privacy and ensuring your data is handled in accordance with GDPR and other applicable data protection regulations.

Personal Information

When you contact us or use our services, we may collect:

• Name and contact details (email address, phone number)
• Company name and position
• Operational data related to consulting engagements
• Communication preferences
• Job application information (if applying for careers)

Technical Information

• IP address and browser type
• Device information
• Pages visited and time spent on site
• Referral source

We use the collected information for the following purposes:

• To provide and improve our consulting services
• To respond to inquiries and provide customer support
• To send operational updates and service-related communications
• To analyze website usage and improve user experience
• To comply with legal obligations
• To process job applications and recruitment

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit (HTTPS/TLS)
• Secure servers and databases
• Access controls and authentication
• Regular security assessments
• Staff training on data protection

Data Sharing

We do not sell or rent your personal information to third parties. We may share your data only in the following circumstances:

• Service Providers: Trusted third-party service providers who assist in operating our website and providing services (e.g., hosting, email services)
• Legal Requirements: When required by law or to protect our legal rights
• Business Partners: XMPro for integrated digital twin platform services, with your consent
• Business Transfers: In connection with any merger, acquisition, or sale of assets

Your Rights (GDPR)

Under GDPR and applicable data protection laws, you have the following rights:

• Right to Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your data ("right to be forgotten")
• Right to Restrict Processing: Request limitation of data processing
• Right to Data Portability: Receive your data in a structured format
• Right to Object: Object to processing of your data
• Right to Withdraw Consent: Withdraw consent at any time

To exercise any of these rights, please contact us at info@egca.io

Cookies

Our website uses cookies to enhance user experience and analyze website traffic. For detailed information, please see our Cookie Policy.

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. After the retention period, we securely delete or anonymize your data.

International Data Transfers

EGCA Consulting operates globally with offices in South Africa, Spain, and the Democratic Republic of Congo. Your data may be transferred to and processed in countries outside your jurisdiction. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal data, please contact us.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.